Do I have the right insurance?

We are proudly panelled in the state of Illinois, collaborating with various insurance providers, including BCBS, United Healthcare, Aetna, and Cigna. Additionally, we are in the process of becoming credentialled with County Care in the near future. If you have questions regarding whether we are in-network with your specific insurance plan, we encourage you to use our contact form for assistance. Alternatively, you can call the customer service number located on the back of your insurance card to inquire directly with your insurance provider about our status. Furthermore, many insurance companies offer an online provider finder, where you can conveniently check if we are listed as in-network providers.

Is there a sliding scale fee for those that are low income?

Yes, though this does depend on each individual clinician and their specific circumstances. They have the freedom and discretion to choose whether to cap the number of sliding scale clients they accept, as well as the exact amount of the sliding scale fees.

What EHR do you use?

We are currently utilizing Simple Practice, a comprehensive platform that includes a dedicated client portal. This portal is designed to assist you by answering your questions effectively, as intake packets require your signature for essential elements such as credit card authorization, practice policies, and various other important documents.